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RETURNS & EXCHANGES
OUR COMMITMENT TO CUSTOMER SATISFACTION
At Fortuna Findings, we are committed to your satisfaction. If for any reason you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges. Please contact us within 14 days of receiving your order to initiate a return or exchange.
OUR RETURN & EXCHANGE POLICY
We accept returns and exchanges on all items, except for custom orders. All items must be returned in their original condition, with all tags and packaging intact. Shipping costs for returns and exchanges are the responsibility of the customer. Refunds will be issued to the original payment method, and can take up to 7-10 business days to reflect in your account.
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